Terms and Conditions

Set out below are the terms on which Cottage Aesthetics Clinic provides service to its clients. Please ensure that you have read and fully understood them prior to booking any treatment.

1. Deposit and Cancellation Policy

  • We take a fully refundable deposit of £35 when booking in treatments. This is refunded should you need to cancel, or the deposit will be deducted from your treatment cost when you attend. Failure to give the full notice will result in the deposit being taken by Cottage Aesthetics Clinic. This allows us to manage our diaries and offer the appointment time to another patient.

2. Appointments and cancellations

  • If you are unable to attend your appointment, please contact us immediately on 07539 327645. We will need to know that you wish to cancel 24 hours before your appointment is due. Failure to cancel or rearrange at least 24 hours before your appointment will result in the loss of the deposit.

  •  Please arrive for your appointment at least 15 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. 

  • Cottage Aesthetics Clinic will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.

  • Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guide lines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.

  • Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of deposit. No children under the age of 16 years must be left unattended within the clinic at any time.

3. Credit card details, deposits and payments

  • To secure an appointment with the Cottage Aesthetics Clinic a deposit of £50 is required.

  • Deposits can be used towards payment for treatment.

4. Treatment suitability

  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.

5. Liability

  • Cottage Aesthetics Clinic will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.

  • It is the client's responsibility to ensure that he or she provide Cottage Aesthetics Clinic with all relevant medical details prior to each treatment. Cottage Aesthetics Clinic will not be liable for any damage that occurs as a result of the client's failure to disclose such details.

The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, Cottage Aesthetics Clinic regarding the care of a treated area.